Get Help

ATLAS is the technology and online learning unit for the College of LAS. Use the options below to find the right support team or report a technical issue.

Title
Report an IT Issue

If ATLAS Classroom technology or your university-owned computer isn't working, contact ATLAS Support right away.

IT IssueContact
ATLAS Classroom equipment or technologyCall 217-333-6300 (Option 1) or
Submit a ticket
LAS faculty/staff desktop or computerCall 217-333-6300 (Option 3) or 
Contact Your ATLAS Zone Manager

 

 

Title
Request Support or Consultation

Find the right team for Canvas, Moodle, accessibility, ATLAS Apps, data services, websites, and other technology services.

ServiceContact
ATLAS Apps (FormBuilder, Gradebook, AD Populator, etc.)ATLAS Apps
Canvas, Moodle, accessibility, instructional technologyATLAS TLT
Custom technology solutions (secure virtual environments for research data)ATLAS Infrastructure
Data reporting and analysisATLAS Data Services 
Website administrationLAS Web Services

ATLAS teams hold regularly scheduled office hours for digital accessibility, teaching and learning support, and application development. Visit the ATLAS Calendar for more information.

 

Not sure where to start?

Call or email us and we'll direct your request.

Title
Need help with your NetID, password, or Duo?

Image
Tech Services

Campus Tech Services can assist with account access and authentication. Please visit a Tech Services Help Desk at:

Digital Computer Lab (DCL), Room 1211
Illini Union, Room 187 

Tech Services Hours