User Support and Documentation Specialist

Meet Clay Markley, a senior majoring in English. As an intern under the guidance of Michelle Rome, his role is at the user services center, tasked with designing presentations. He crafts presentations that not only captivate the eye but also serve as indispensable tools for users navigating the...

Marissa Donato is a junior studying organizational psychology and interpersonal communication. She read about the program on the Communications Major internship page and became interested in applying. She is currently working with Granular as a User Support intern. She helps answer IT...

Hannah Preston is a junior studying psychology and English. She is working with the application development team within ATLAS as their User Support and Documentation Specialist. Her job includes providing documentation for different applications that the team puts out. Hannah is so thankful...

Junshu is a senior studying psychology, East Asian languages and cultures, and is working with ATLAS as an intern. This semester, Junshu is working on a Qualtrics survey with a focus group about the usability of Moodle for students and faculty, using essays and heat maps, in which feedback...

​​Hannah Preston is a first semester ATLAS intern working as a User Support and Documentation Specialist. In addition to being a sophomore majoring in psychology and English, Hannah is a copy editor at the Daily Illini and volunteers in OB services at Carle Foundation Hospital. As a User Support...