​​Hannah Preston is a first semester ATLAS intern working as a User Support and Documentation Specialist. In addition to being a sophomore majoring in psychology and English, Hannah is a copy editor at the Daily Illini and volunteers in OB services at Carle Foundation Hospital. As a User Support and Documentation Specialist, Hannah first captioned videos on Kaltura Media Space, and now works with FormBuilder to create tutorials on how to use and understand the app. This experience has helped Hannah in that she is particularly interested in technical writing and wanted to be more involved with technology. She can explore new things in depth as well, all while improving networking and organizational skills. During her time with ATLAS, Hannah has learned that “communication is truly the key to success,” and that asking for help or finding where more information can be found can save significant time and effort when solving a problem, as working with others is vital to accomplishing a goal.