ATLAS SOS keeps university-owned computers running smoothly with needed software, repair supported hardware, and assistance with the purchase and set-up of new computers.
Our goal is to provide outstanding IT support to the clients we serve. We work with our departments, faculty, and staff in planning, purchasing, setting up, and maintaining computer systems. We also serve as a primary point of contact for our departments linking them to the many other IT services ATLAS provides. A more detailed description of the service ATLAS provides is found in our Terms of Service.
If you're buying a new computer, need computer repair, or purchasing software, please clear those purchases with ATLAS Zone Manager first. In order to minimize purchasing and support costs, ATLAS arranges bulk purchases of computers and restricts support to specific makes & models.
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ATLAS Care
ATLAS Care is a computer refresh program that is LAS college wide. The program's goal is to ensure that LAS faculty and staff have reliable, up to date, and warrantied computers that are on a 5-year refresh cycle. ATLAS has secured special discount pricing for specific desktop and laptop computers. ATLAS Care funding will be limited to these specific computer models. The amount of available funding may vary from year to year.
Eligibility to participate in the ATLAS Care program is limited to non-visiting LAS full-time faculty/staff employee whose primary computer is 5 years or older.
If you have any questions or would like additional information about ATLAS Care, please contact your LAS IT support professional or Dan Wood, ATLAS Associate Director for User Services.